How quickly can I get an appointment?
Most patients can be booked for a first visit within 2-3 days. A same day appointment is possible if we have had cancellations. Please contact us and we will do our best to book a time that works for you.
How do I know if physiotherapy can help my problem?
We offer a free 10 minute phone consultation with a registered physiotherapist who will discuss your specific issue and help you determine the next best steps. Contact us at (416) 363-1975 or email@example.com.
Do you provide virtual physiotherapy?
Yes! We’ve been providing telehealth virtual appointments for years for patient convenience, comfort and safety. You can learn more about how effective online treatments can be here: https://cornerstonephysio.com/services/virtual-physiotherapy/
Do you accept extended health insurance?
Yes! We can bill directly to virtually all of the major insurance plans. Please contact us if you would like any further clarification on how we can help you with your insurance coverage questions
Do you take patients through auto accident insurance?
Yes! We can provide treatment and bill directly to those patients who have had a motor vehicle accident and would like to claim their treatment through auto insurance (OCF form submission). Our knowledgeable administrative team will gladly walk you through the details and help you navigate this stressful process
What Covid-19 safety precautions is your clinic taking?
Our clinic follows the guidelines set out by the Ministry of Health and by our College of Physiotherapists of Ontario. This includes Covid-19 screening, mandatory masks, enhanced cleaning and disinfection, private treatment rooms, reduced frequency of appointments, barriers and contactless payments. Learn more here: https://cornerstonephysio.com/covid-19/
Will OHIP cover my physiotherapy?
Our clinic is not funded by OHIP. You can find a list of OHIP-covered clinics here: http://www.health.gov.on.ca/en/public/programs/physio/pub_clinics.aspx
Do you have registered massage therapy at your clinic?
Yes! We are a skilled team of registered massage therapists who specialize in treating injuries, strains, trigger points, and tension. Please visit our website to learn more about how our RMTs can help you: https://cornerstonephysio.com/services/massage-therapy/
Do I need a doctor’s note to get treatment?
A doctor’s note is not required to receive physiotherapy services. However some insurance plans require a physician's referral note in order to allow you to be reimbursed for your physiotherapy invoices.